by Hazeefa Khan | Sep 9, 2022 | customer experience, Digital Transformation, Uncategorized
Digital transformation, also known as business transformation or digital reinvention, is the name given to an organization’s ability to transform business processes through the use of technology. The basic idea behind digital transformation is that companies need to...
by Hazeefa Khan | Aug 5, 2022 | AI, customer experience, Digital Experience
As the world increasingly moves online, businesses need to focus on digital customer experience. But what is digital customer experience? Simply, digital CX is the way your customers interact with your business’s digital channels. This includes everything from...
by Hasan | Jan 20, 2022 | AI, Blockchain, customer experience, Digital Transformation, Liferay DXP, Process Automation
As AI becomes more sophisticated, so have the decision-makers and users within enterprises. You would not be the only one who wants to leave a better legacy to your customers, whether that be through the implementation of Process Automation, Customer Experience, the...
