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Telecommunication Industry

Digital Processing Systems delivers quality telecommunication, consultancy and technology solutions to redefine businesses and their digital outlook with state-of-the-art digital experiences. See how we lead your digital telco transformation journey for accelerated business outcomes.

Telecommunication Industry Overview

Building an agile culture and moving towards a digital future for connected, powerful, data-powered experiences is a dream come true of every business in the telecom industry. As the digital revolution continues to leverage its impact across all telecom industry verticals, DPS is there by your side to help you cope with the need for ever-intensifying digital change without breaking your bank. We build and deploy state-of-the-art telecom-led data, software and application development solutions using agile methodologies to help you win the new-age digital and data race.

The Latest challenges And trends In The Digital Telecom Industry

Telecommunication companies face a multitude of challenges and pressures amid digital convergence—5G, big data, system modernization.

Telcotech Solutions And Value Proposition

DPS is the industry-leading technology, consulting, solution provider for the TelcoTech industry, enabling you to implement the right digital.

Product And Customer Experience (CX) Innovation

Bringing innovation in existing product portfolio for augmented customer experience is pivotal to keeping up with the evolving market trends.

Enterprise Artificial Intelligence (AI)

Bringing Artificial Intelligence (AI) and capabilities of data science technologies into enterprise functions requires an extensive understanding.

DPS Facilitates Leading Communication Service Providers (CSPs) To Retain The Position Of ‘Supplier Of Choice’ Through State-Of-The-Art TelcoTech Solutions And Augmented Customer Experience

Telecommunication Industry/ Services And Solutions

We provide high-performing, robust and scalable TelcoTech services and solutions to global clients across all telecommunication industry verticals. We have helped several leading telecom service providers, startups and telecom-led digital sectors digitally transform and automate their businesses and enhance their data-powered experiences. We help you implement ideas, turn vision into innovative solutions to meet complex telecom sector business challenges using our agile, end-to-end telcoTech data and software development platform. We build feature-rich, full-fledged telecommunication apps, systems, products, software solutions for the entire value chain across the telco sector in quick turnaround time without breaking your bank.

SMS Service Provisioning Dialog

We provide ultra-quick access to services, including but not limited to enterprise service provisioning workflows and work processes with validations, easy and seamless integrations, quick help/FAQs, bulk announcements.

Sales Tracking Solution

We provide performance-oriented, feature-rich, all-inclusive sales tracking solutions to increase sales with tracking and control. These tracking solutions enable you to approach potential and existing customers through inbound, outbound sales tracking and assist in shipment handling, order management, order control, etc.

Ecommerce Shop

We are a full-fledged, feature-packed e-commerce shop, offering a multitude of options for the telecom sector. Ecommerce solution options include storefront (for STS), payment integrations, products view, deals, categories, order tracking (Service provisioning to service/product reception/receival)

Customer Self-Service Portals

We provide high-value, end-to-end services and solutions to the telecom industry. Our customer self-service portals are highly interactive and modern because they are:

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Personalized to your needs and profile-based

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Robust in nature, solving complex telcotech needs

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Scalable, secure, powerful and performance-oriented

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Optimized for diverse digital channels and devices, including tablets, smart phones and wearables

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Integrated with business portfolios, systems, social media and data analysis tools

Corporate Portals

We develop and deploy functional, user-friendly, business-process-centric corporate portals to optimize your business efficiency and day-to-day task-oriented performance. Our innovative, business-specific corporate portals help your team benefit from:
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Workforce management

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Business-Intensive document management

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Procurement management

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Business workflow automation and management

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Day-to-day task and project management

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Corporate-sector knowledge base

All-Round Data Analysis And Reporting

Data management and control play a significant role in today’s telecom sector. Data makes or breaks your business and defines your business character and efficiency. We help you improve the performance and outcomes of data-rich business-intensive processes through:
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Predictive Analytics

We review and optimize marketing initiatives and strategies by analyzing and evaluating customer behavior and predicting future events through segmentation and historical facts.
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Data Warehousing

We accumulate data from the multiple credible sources into a single, ultra-quick, safe and secure database—from design to implementation, we manage everything.

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Advanced Reporting And Visualization

We maintain a 360º view on reports to gain strategic data insights, predict churn, and evaluate campaigns effectiveness for further improvements.

Custom Web And Mobile Applications

Customized web and mobile applications tailored to meet your business requirements and solving complex business challenges, is the need of hour. Otherwise, you can risk losing your business. We increase businesses agility, performance and productivity through state-of-the-art custom web and mobile applications using cutting-edge agile technologies and methodologies. Our expertise in customized and personalized web and mobile applications include:

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Vendor apps for connecting supply chain dots.

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CRM apps for helping customer access vital information such as customer service, call/data plan, value add-on etc.

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Payment apps for letting your customers make payments through secure payment gateways.

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Retailer apps for solving customer grievances, understanding customer requirements and developing engaging communication channels.

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Ecommerce apps for sales optimization.

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Apps for business-intensive automation system.

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Apps for cell number portability system.

We Build And Deploy State-Of-The-Art Telcotech Software Development Solutions Using Agile Methodologies To Help You Win The Digital And Data Race

Why Should You Choose DPS For Telecom Sector?

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High-Level experience and expertise in multiple lines of telcotech businesses covering all areas and aspects of the telecommunication sector needs.

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Dedicated team ready to deliver top-notch telcotech consulting, services and solutions for digital telecommunication industry.

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Robust project delivery within a stipulated time.

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Global presence with resource availability worldwide.

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Delivery of 100+ telecommunication projects globally, 50+ recurring telco customers.

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15+ years of experience in delivering robust telcotech technology services and solutions.

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Strong footprint and excellence in agile technologies for creating end-to-end customer-centric teletech solutions.

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Robust capabilities in cutting-edge technologies—AI, ML, RPA, Advanced Analytics, IoT, DS, Chatbots, custom telco-tech apps and solutions.

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100% money-back guarantee.

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Complete confidentiality.

Key Differentiators

Data Analytics To Drive Actionable Insights

Through in-depth research and analysis, our analytics solutions help potential and esteemed clients generate actionable insights, predict future outcomes, evaluate customer behavior, create new revenue streams and maximize ROI.

Global Delivery Network

Our global delivery network is sophisticatedly planned, keeping in mind the right blend of onshore, offshore, nearshore delivery network to optimize price and service mix to global client needs. This helps our international clients to get valuable solutions and service delivery at a fraction of a cost. We use agile methodologies, assets, resources and tools to deliver personalized, innovative and end-to-end services and solutions to global clientele seamlessly.

Customer-Focused And Platform-Agnostic Solution

Our modular solutions tailored to client specifications are platform-agnostic, reinforcing, leveraging, anchoring their existing investments. Our telcotech solutions are highly centric to customer needs and expectations and aim to drive process distinction across the entire value chain.

Be A Part Of The Digital Revolution And Digital Change By Utilizing Our Robust Telcotech Services And Solutions To Change The Way You Transform Digital Journeys

Advanced Technologies

Telecom enterprises rely on digitization, automation, predictive analytics, AI and data intelligence technologies to make better business decisions. They help gather the right insights to optimize their workflow patterns, improve operational efficiencies, increase profitability and create a user-friendly, connected experience for their customers. DPS provides digital transformation success by implementing modern technology and GovTech solutions in a strategic way to future-proof your service deliveries. We revamp your legacy telco systems and drive telecommunication business forward with RPA, AI, ML, IoT, Digital Experience and Advanced Analytics.

AI/ML

We provide transformative, futuristically-inclined telco-tech solutions, inspired and powered by AI and ML capabilities to help you make accurate predictions, understand evolving customer behavior and determine future outcomes in a fraction of the time required by traditional methods. We harness AI and ML’s power in the telecommunication industry to co-create unique telcoTech solutions to help clients deliver customer experience and personalization at speed and scale.

We leverage AI and Machine intelligence to unlock the unexplored areas and untapped opportunities leading to greater customer satisfaction, operational efficiencies, improved customer experience and competitive edge. Our telcotech solutions help transform business workflows, processes, productivity, efficiency, generate new revenue streams and maximize ROI.

Robotic process automation (RPA)

Bringing automation into mainstream digital processes improves functional efficiency, enhances operational capacity, augments workflow agility, and provides telecom-led businesses with the competitive edge they seek. Digital Processing Systems uses RPA to automate and optimize telecom-related day-to-day operations and management flow to help you stay agile and receptive to your potential and esteemed customers’ needs.

When combined with modern-day data science tools and technologies like DL/ML, NLP, Computer Vision, Robotics Process Automation, co-creates intelligent telco tech solutions, taking RPA and your telecommunications prospects to a whole new level. We help you create winning telcotech strategies and solutions for new-age telecommunication challenges.

Advanced Analytics

Bringing We support an unparalleled digital transformation journey through advanced analytics and data insights. Our advanced predictive and analytics models allow us to gather the right insights to counter all digital disruptions, which may cause deterrence to your telco-driven digital success journey. We create seamless digital experiences that are unified and consistent across all digital channels and touchpoints. We work extensively with telco clients to find solutions and identify opportunities that deliver sustained and profitable growth while optimizing their business-intensive operations and processes.

AI/ML

We provide transformative, futuristically-inclined telco-tech solutions, inspired and powered by AI and ML capabilities to help you make accurate predictions, understand evolving customer behavior and determine future outcomes in a fraction of the time required by traditional methods. We harness AI and ML’s power in the telecommunication industry to co-create unique telcoTech solutions to help clients deliver customer experience and personalization at speed and scale.

We leverage AI and Machine intelligence to unlock the unexplored areas and untapped opportunities leading to greater customer satisfaction, operational efficiencies, improved customer experience and competitive edge. Our telcotech solutions help transform business workflows, processes, productivity, efficiency, generate new revenue streams and maximize ROI.

Robotic process automation (RPA)

Bringing automation into mainstream digital processes improves functional efficiency, enhances operational capacity, augments workflow agility, and provides telecom-led businesses with the competitive edge they seek. Digital Processing Systems uses RPA to automate and optimize telecom-related day-to-day operations and management flow to help you stay agile and receptive to your potential and esteemed customers’ needs.

When combined with modern-day data science tools and technologies like DL/ML, NLP, Computer Vision, Robotics Process Automation, co-creates intelligent telco tech solutions, taking RPA and your telecommunications prospects to a whole new level. We help you create winning telcotech strategies and solutions for new-age telecommunication challenges.

Advanced Analytics

Bringing We support an unparalleled digital transformation journey through advanced analytics and data insights. Our advanced predictive and analytics models allow us to gather the right insights to counter all digital disruptions, which may cause deterrence to your telco-driven digital success journey. We create seamless digital experiences that are unified and consistent across all digital channels and touchpoints. We work extensively with telco clients to find solutions and identify opportunities that deliver sustained and profitable growth while optimizing their business-intensive operations and processes.

 

Optimize Your Telecom Transformation Journey, Accelerate Your Business And Get The Desired Return On Investment (ROI) By Opting For Our Telco-Specific Technology Solutions

Development Services

At DPS, our success motto is straightforward: use agile technologies to create highly functional, performance oriented, user-friendly telco software and solutions that address complex business issues and lures a new audience towards your brand. Our software engineering, development and digital consultancy expertise can streamline your telecom business operations, create an efficient and competitive business landscape.

They also improve customer experience with secure, scalable and cost-effective telco-led technology solutions to get you digitally mature. Our technology experts help modernize your legacy data approaches, systems, apps and provide customers with market-ready telcotech solutions to outperform growing digital disruptions and sustain their competitive edge.

DS-Digital Experience

DS or DX is one of the primary building blocks of the digital transformation journey. We help our telecom audience across diverse digital channels and touchpoints have a seamless and user-friendly experience that is unified and consolidated. We help you stay afloat with the competitive edge in today’s ever-evolving digital market and allow you to take a giant leap forward towards DX-led digital accomplishments and service acquisitions. We empower your business to have a digital branding and visual consistency across diverse channels and drive lasting customer experiences that deliver outstanding results. We create the highly personalized, intuitive, customer-centric brand experience that lures new customers and build brand loyalty.

Mobile App Development

The significant rise in the post-PC products has encouraged telecommunication companies to revamp their business outlook and reposition their customer-facing digital strategies. We help telecom sector businesses to optimize their overall brand persona and create next-generation, highly versatile, customer-experience-centric mobiles apps for solving complex ever-intensifying business challenges. We provide market-leading mobile apps to help you counter technology-driven digital disruptions. We provide state-of-the-art end-to-end mobile applications across digital platforms, including Android, iOS, Cross-platform, Flutter, Xamarin, React Native and more.

Web App Development

From project conception to realization, our highly experienced web application development team will successfully help transform your digital journeys. We deliver powerful web development solutions that are personalized to your telecom business needs and challenges. Our web app development services include a dynamic web application, e-commerce web applications, static web applications, content management integrated web applications, outdated web application rework, device-agnostic applications, online service platforms, off-the-shelf web application development and more.

Conversational Application (chatbots)

Our conversational applications (chatbots) help telecom businesses unlock the whole new level of a customer service environment in a digitally connected space. Our powerful, automated, self-capable chatbots generate instant human-like responses and automate customer conversations with your brand. We help you tackle the incoming digital storm with advanced chatbots built to perfection. Our customer-specific chatbots are interactive and programmed to understand the text and speech patterns to generate predefined auto-responses for developing seamless customer-business conversations.

Our chatbots offer omnichannel flexibility, meaning they offer consistent and unified customer service experiences across all channels, devices and platforms. We provide a wide variety of chatbots to the telecom sector to help easy their day-to-day business correspondence. We have expertise in all kinds of chatbots, including assistant bots, transactional bots, conversational bots, inquiry bots, informational bots and more.